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PRINTING AND SHIPPING
PRINTING
Waste in the apparel industry is a big environmental problem – that’s why we custom print every tee! Your new purchase will be printed within 1-3 business days of placing your order.
SHIPPING
UNITED STATES
Shipping typically takes 2-10 business days. Delivery is provided via USPS; you will receive a tracking number for your order.
CANADA
Shipping typically takes 2-10 business days. Delivery is provided via Canada Post; you will receive a tracking number for your order.
If you have any questions, just get in touch with us at hello@startbigtalk.com.
RETURN & EXCHANGES
General Returns:
We want you to love your new purchase! We accept returns and exchanges within 14 calendar dates of the delivery date.
Shipping on all returns and exchanges is paid for by the purchaser. Refunds will be made in the same form as the original payment. Only one return or exchange per item per order will be accepted. All products must be sent back for inspection prior to refund or exchange. Unfortunately, we cannot accept returns on items that have been damaged after delivery.
To return or exchange an item, just email us at info@startbigtalk.com and we’ll let you know what your next steps are.
Wrong Size:
We want your tee to be the perfect fit! If you ordered the wrong size, you can do a one-time exchange for the correct size. Shipping on all size exchanges is paid for by the purchaser. If you have any questions about sizing just send us an email at info@startbigtalk.com.
If you received your order and would like a different size, get in touch with us at info@startbigtalk.com and we’ll let you know what your next steps are.
Damaged Items:
The last thing we want is for you to be stuck with a damaged item. If your order arrives to you damaged, please get in touch with us within 14 calendar days at info@startbigtalk.com.
Order Never Arrived:
If your order was confirmed as delivered by your tracking number but you didn’t receive it, please contact us at info@startbigtalk.com.
